NBN
NBN Installation
- FTTP – Fibre to the premises utilises fibre optic cable to connect your premises directly to nbn® from the nearest node. In order for this connection to work, a utility box will be required to be installed outside of your premises in addition to a connection box that is installed inside the premises. FTTP is the best nbn® connection type of technology, which is more consistent in its delivery of ultrafast internet speed. You will need to connect a router to the Network Termination Device (NTD) to access Internet service.
- FTTN – Fibre to the Node utilises fibre optic cable to the nearest node to your premises. The signal from the optic fibre cable then travels down through existing copper lines to the primary telephone wall socket. A VDSL2-compatible modem router is required for this type of connection to work.
- FTTB – Fibre to the Building utilises fibre optic cable all the way to a shared point in the building’s communications room. From there, the connection travels along the existing copper lines to each customer. In order for this type of connection to function, a VDSL 2-compatible modem router is required.
- FTTC – Fibre to the Curb is the newest technology available, which is capable of bringing optic fibre cables almost all the way to your premises. The connection then travels through existing copper cables into the home for quick and stable internet. A nbn® connection device, short for NCD, is then set up within the premises and then connected to the primary telephone wall socket. You will need to connect a router to nbn® NCD to access Internet service.
- HFC – Hybrid Fibre Coaxial is utilised where there is an existing cable network that can be used to make the final part of the connection. Similarly, with FTTN and FTTB, fibre optic cable is connected to a nearby node. A coaxial cable is then used to connect to a nbn® device, which is installed inside the customer’s premises. You will need to connect a router to nbn® HFC NTD to access Internet service.
OceanDigi provides a variety of different speed tiers for nbn® broadband access. Different broadband plans have different maximum download speeds varying from 12 megabits per second (Mbps), 25Mbps, 50Mbps, 100Mbps, 250Mbps, 500Mbps, 750Mbps, 1000Mbps and 2000Mbps. OceanDigi is one of the few best nbn® providers who can provide up to 2000Mbps with our Hyper plan. Customers are able to choose between these plans depending on their speed preference. Contact us today for professional advice and assistance.
The Network Termination Device (NTD), also known as the nbn® connection box, is required to be installed to connect to the nbn® network. NBN Co installs the device inside your home, which then connects to your OceanDigi WiFi modem. The nbn connection box takes the data transmitted from fibre optic cables and converts it to electronic signals that your router can use. In the case of nbn™ Fibre to the Premises (FTTP) networks, one NTD can support more than one active internet service. On the day of connection, contact our support team to assure that your connection box is activated and working.
Available appointment windows vary depending on the availability of nbn® technicians in your area. Appointment times can be either 8am to 12 noon or 1pm to 5pm in the afternoon. The nbn® technician may call you when they are on their way. Please ensure that you are available for the full appointment time slot. Please also ensure:
- the landlord or authorised representative of your account is on site and available to ensure during installation, all the equipment is installed where you want
- the access to all work areas (including any required access permits). This includes all server and communications rooms for your residence/business (if there is any) in order for the installation.
The New Development Charge is a fee implemented in 2016 that charges all connections made in areas that the fibre infrastructure provider (e.g nbn®) has identified as within the boundary of a new development. The implementation of this fee was a decision made by the Australian government to shift partial costs of the fibre infrastructure onto “the parties that use or benefit from them”. All service providers will charge this fee on behalf of nbn® when the internet service is activated.
OceanDigi has sufficient bandwidth and smart internet routing to ensure the quality of service we promise. On top of that, OceanDigi has affordable plans in addition to a selection of hand-picked modems from the world’s best brands. Our customer service team will also be happy to assist those customers who wish to bring their own modem (BYO) for internet configuration. We are proud of our fantastic customer reviews and strive to provide the services and customer support to meet the highest standards. Get Faster, Get OceanDigi! Faster responses, faster setup, faster internet speeds, and faster troubleshooting.
OptiComm
OptiComm Installation
OptiComm is one of Australia’s biggest Fibre-to-the-Premises (FTTP) wholesale network infrastructure carriers, who provide fibre connections to new homes, apartments and business buildings. OptiComm designs, builds, operates and maintains fixed line access, fibre-based telecommunications networks, much like NBNCo does. Opticomm operates an open access telecommunications wholesale service in Australia and have been building fibre infrastructure since 2007. In the open access system, internet service providers (also known as retail service providers) such as OceanDigi purchase bandwidth from wholesale providers (e.g. OptiComm) and deliver internet services to end users.
One of the main differences between OptiComm and NBNCo is the connection technology they use. OptiComm uses FTTP(Fibre to the Premises) technology in most of their projects . FTTP exclusively uses fibre optic cables, enabling the fastest speeds in Australia. FTTP benefits from the higher capacity of a full fibre connection, and will have a more stable connection and speed in general. However, in addition to FTTP, NBNCo also adopts other technologies like a combination of fibre and copper (FTTC, FTTN/B) or fibre and coaxial cable (HFC). FTTC, FTTN/B and HFC technologies may slow down and become unstable during instances of poor weather.
Various speed tiers are available for OptiComm’s fibre internet connections. Opticomm’s broadband plans have maximum download speeds of 12 Megabit per second(Mbps), 25 Mbps, 50 Mpbs, 100 Mbps, 250 Mbps or 1000 Mbps(1Gbps). Currently, the 1Gbps Lightning Plan is the highest internet speed available to residences in Australia. OceanDigi is one of the few OptiComm service providers who can provide the 1Gbps Plan. Customers are able to choose between these plans depending on their speed preference.
Usually Opticomm will be found servicing new or recently developed apartments, estates and communities. In most cases, OptiComm will be the sole fibre provider for a residence, and you will not be able to use NBNCo or other companies’ fibre in OptiComm serviced properties. If you are uncertain about whether OptiComm services your property, our support team will help you check. Even if your residence is not covered by OptiComm, we will help you find the best solution and get you connected quickly and efficiently.
The termination equipment in any telecommunications carrier’s network is called a Optical Network Terminal (ONT). This device may also be referred to as a “fibre box” at times, and some companies may confusingly refer to the ONT by a different name such as NTU (Network Termination Unit). OptiComm refers to this device as the ONT. This device takes the data transmitted from fibre optic cables and converts it to electronic signals that your router can use. In the case of Opticomm’s Fibre to the Premises (FTTP) networks, one ONT can support more than one active internet service.
The New Development Charge is a fee charged for all connections made in areas that the fibre infrastructure provider (e.g. OptiComm) have identified as within the boundary of a new development. Essentially, it means if fibre internet has never been used at a property before, this one-time fee will be charged to the end user no matter which internet service provider is used. The implementation of this fee was a decision made by the Australian government to offset part of the fibre infrastructure’s cost onto “the parties that use or benefit from them”. Service providers (including OceanDigi) charge this fee on behalf of the upstream fibre provider (e.g. OptiComm) when the internet service is activated.
OceanDigi is a top-rated OptiComm service provider in Australia, rated 4.9/5 stars from over 1000 Google reviews. OceanDigi has higher bandwidth and smart internet routing to ensure we provide the speeds we promise. On top of that OceanDigi offers flexible, affordable plans and a selection of hand-picked modems from the world’s best brands. Our customer service team will be glad to help with configuration if you wish to BYO. We are proud of our fantastic customer reviews, and strive to provide the services and customer support to meet the highest standards.
Others
Other Installation
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